CQL Program Certification

Transitions is accredited with distinction by the Council of Quality and Leadership (CQL). This is the highest accreditation an organization like Transitions can receive and recognizes Transitions’ excellence in both its operations and plans for the future. As part of their experience at Transitions, each student is given a Personal Outcome Measures® interview from the Council on Quality and Leadership (CQL) by trained and certified CQL interviewers. These interviews are a quality of life measure and will form the basis of each student’s person-centered plan and goals. The supports the student receives will be based on their responses and will match their unique needs and interests.

Each of the three words in Personal Outcome Measures® shows how this approach is different


Starts with the person’s own view of his or her life


Defines what is important to the person


Offers an objective determination of whether people are getting what is personally important

What we do is determined by each person for him/herself. Each person’s assessment for quality of life is unique to him or her. The definitions for quality of life are set by the person, with the help of people who care about him/her and know him/her very well.

How we work is guided by what’s happening in the person’s life, so the individual is experiencing real outcomes related to the personal expectations for quality that he/she has defined.

We can’t look at personal outcomes without measuring quality differently. Traditional systems measure how services are delivered or what the organization does. CQL’s approach to measurement looks at personal quality of life and addresses questions of priority and relevance for the person based on individual life priorities.

My Self

  • People are connected to natural support networks
  • People have intimate relationships
  • People are safe
  • People have the best possible health
  • People exercise rights
  • People are treated fairly
  • People are free from abuse and neglect
  • People experience continuity and security
  • People decide when to share personal information

My World

  • People choose where and with whom they live
  • People choose where they work
  • People use their environments
  • People live in integrated environments
  • People interact with other members of the community
  • People perform different social roles
  • People choose services

My Dreams

  • People choose personal goals
  • People realize personal goals
  • People participate in the life of the community
  • People have friends
  • People are respected

Click here to read more about CQL and Personal Outcome Measures®.